Q1.About us,the relation between factory,manufacture or trader?
A1. Grand Metal is a professional production of coldrolled stainless steel conglomerate , with professional production of stainless steel experience and our own factory nearly 12 years,where has more than 1,000 professional and technical workers. we are the foreign trade department of Grand Metal. All our goods are dispatched directly from Grand Metal mill.
Q2.What are Grand Metal’s main products?
A2.Grand Metal’s main products include 201/304 stainless steel coil and sheets,all different styles of etched and embossed,surface finished will be customized.
Q3.How can you ensure the quality of your product?
A3.All products have to go through three checks in the whole manufacturing process,it includes production,cutting sheets and the packing.
Q4.What is your delivery time and the supply ability?
A4.The delivery time normally within 15~20working days,we can supply about 15,000tons every month.
Q5.What kind of equipment in your factory?
A5.Our factory have advanced five-eighth roller rolling,cold rolling production equipment on the roll,advanced processing and testing equipment,which makes our product better quality with efficiency.
Q6.About the complaint,quality problem,etc aftersales service,how do you handle it?
A6.We will have certain colleague to follow our order accordingly for each order with professional after-sales service. If any claim happen, we will take our responsibility and compensate as per contract. For better serve our client, we'll keep tracing feedback of our products from clients and that's what make us different from other suppliers. We're customer care enterprise.
